Return - Refund - Cancellation Policy

1: What is our guarantee?

100% Satisfaction Guarantee

2: Do we expect items returned before refund?

Yes, items can be returned to any Coco Brooks Restaurant location www.cocobrooks.com/locations

3: If so, who pays the shipping?

Customer will pay for any shipping costs

4: Do customers need to give a reason?

Yes, we require a reason for returning the product

5: How long does the customer have before returning a product?

Customer has 30 days to return a product

6: How long until the customer will receive the refund?

Refund may take up to 30 days

7: What form of refund will the customer receive?

A Cheque will be mailed

8: Does a customer need to provide a receipt?

Yes, we require a receipt will all refund requests