Marketplace

Marketplace FAQ's

1
Is there a minimum order required to qualify for in-store pickup?

Yes. Your order must total $25 or more before taxes.

2
Are there fees for using Coco Brooks Marketplace?

No. There are no fees when using Coco Brooks Marketplace Pickup. It is absolutely free.

3
What is the return policy?

100% Satisfaction Guarantee. A product can be returned within 30 days, and a cheque will be mailed within 30 days. A receipt is required for all refunds/exchanges.

4
What if an item I’ve ordered is not available. Will substitutions be made?

If an item is out of stock we will replace it with a comparable item of equal or greater value, free of charge. You are welcome to reject replacement items and receive a refund instead.

5
How do I apply coupon codes?

If you have a coupon or promotional code, you can redeem it during the Checkout process.